Shipping Policy
Order Processing Time
All our products are processed after order confirmation.
- Ready-stock crochet items are typically dispatched within 2–4 working days
- Made-to-order and custom crochet products require 5–10 working days for production before dispatch
- Dispatch timelines may vary during festive seasons, high-volume sales, or exhibitions
Shipping Coverage
We currently ship across India. Our delivery network ensures that our packages reach customers in both metro and non-metro locations.
Delivery Timelines
- Once dispatched, delivery usually takes 3–7 working days, depending on the shipping address and courier partner
- Remote or non-serviceable areas may require additional transit time
Tracking details are shared as soon as the order is shipped.
Packaging & Handling
All crochet products are:
- Carefully packed to protect delicate stitches and structure
- Sealed to prevent damage during transit
- Labelled accurately to ensure correct delivery
Courier Partners
We work with trusted logistics partners to ship our crochet products securely and efficiently. Courier allocation may vary based on delivery location and order volume.
Delivery Responsibility
- Customers are requested to provide accurate and complete shipping details while placing the order
- Knits & Knots is not responsible for delays caused by incorrect addresses, courier disruptions, or force majeure events
Damaged or Missing Packages
If your crochet product arrives damaged or if there is an issue with delivery:
- Please contact us within 24 hours of delivery
- Share clear photos of the product, packaging, and courier label
This helps us resolve shipping-related concerns efficiently.